LEGAL & POLICY
Disclaimer
Important information about the use of CraftWeb website content, products, services and third-party information.
Last Updated: 7 October 2026
1. General Information
• Information on cwtspl.com is provided by CraftWeb Technology Services Pvt. Ltd. (“CraftWeb”) for general informational and commercial purposes.
• CraftWeb makes reasonable efforts to keep information accurate and useful.
• Information may change without prior notice.
• Please verify important specifications, pricing, availability and terms before placing an order or entering into a project.
AT A GLANCE
2. No Universal Guarantee of Information Accuracy
• Product specifications, availability and pricing may change.
• Errors or omissions may occasionally occur.
• Information shown on the website does not override the final quotation, invoice, purchase order, product documentation or applicable agreement.
3. Product Specifications
Product specifications may include details such as:
• CPU
• RAM
• Storage
• GPU
• Display specifications
• Networking specifications
• Server configuration
• Accessories
• Compatibility
The exact configuration should be verified from the product listing, quotation or order documentation before purchase.
4. Product Images
• Images may be illustrative, where applicable.
• Actual hardware appearance may vary due to model revision, configuration, packaging or availability.
• Refurbished products may have cosmetic differences from the images shown.
• The specifications and condition stated in the product listing should be relied upon over illustrative imagery.
5. New / Refurbished / Used Products
PRODUCT CONDITION
• Product condition will be stated where applicable.
• Refurbished and used products may show signs of previous use.
• Cosmetic variations do not necessarily indicate functional defects where they have been disclosed.
• Warranty is product-specific and is governed by the applicable warranty terms.
6. Third-Party Products & Brands
TRADEMARKS BELONG TO THEIR OWNERS
• Microsoft, Dell, HP, Lenovo, Kaspersky, ESET, Net Protector and other third-party names and logos remain the property of their respective owners.
• Mentioning a brand does not by itself imply any partnership, sponsorship, endorsement or authorization.
• Any reseller or partner status will only be stated where it has been verified.
7. Software & Digital Licenses
PUBLISHER TERMS APPLY
• Software remains the property of the respective publisher or licensor.
• License rights depend on the applicable publisher terms.
• Customers must comply with the applicable software license agreements.
• Digital license delivery, activation and refund matters are governed by the Digital License & Software Policy and the applicable product terms.
8. Antivirus / Security Products
• Security effectiveness depends on the software publisher, definitions and updates, configuration, device condition and other factors.
• CraftWeb does not guarantee that any third-party security product will prevent every threat, attack or security incident.
• Please follow the publisher's security and update recommendations.
9. Pricing & Availability
• Prices and availability may change.
• Product listings may occasionally contain errors.
• If a significant pricing or configuration error is identified before fulfilment, CraftWeb may contact you regarding a correction, an alternative, or cancellation and refund, as applicable.
10. IT Services & Project Estimates
WRITTEN SCOPE PREVAILS
• Descriptions of IT services on the website are general in nature.
• Final project scope, cost, timeline and deliverables are determined by the applicable quotation, proposal, statement of work (SOW), purchase order or service agreement.
• Estimates may change after technical assessment or discovery.
11. Technical Advice
• Website articles and guides provide general information only.
• Infrastructure, cybersecurity, networking and system recommendations should be validated against your actual environment.
• Professional and project engagements should rely on the applicable assessment and written scope.
12. External Links
• The website may reference external websites, manufacturers, publishers, payment providers or other third-party resources.
• CraftWeb does not control all external websites and is not responsible for their content.
• External websites have their own terms and privacy policies.
13. Payment Providers
• Payment processing may be handled by third-party payment providers, where online payment is offered.
• Gateway availability, processing and transaction rules may depend on the provider.
• CraftWeb does not control third-party banking or payment infrastructure.
14. Delivery & Logistics
• Delivery estimates are subject to stock, location, logistics providers and external conditions.
• Shipping terms are governed by our Shipping & Delivery Policy.
SHIPPING & DELIVERY POLICY →15. Warranties
• Warranty coverage is product-specific.
• Manufacturer warranties and seller warranties are separate, and their terms may differ.
WARRANTY POLICY →16. Refunds & Cancellations
Eligibility for refunds and cancellations depends on the type of product or service and the applicable terms, as set out in our Refund & Cancellation Policy.
REFUND & CANCELLATION POLICY →17. Cybersecurity / Security Disclaimer
NO SYSTEM IS COMPLETELY SECURE
No technology system can be guaranteed to be completely secure or immune from:
• Malware
• Unauthorized access
• Vulnerabilities
• Service outages
• Cyber attacks
• Data loss
CraftWeb provides technology solutions and security services according to the agreed scope, but cannot guarantee the elimination of all cybersecurity risks.
18. Data Loss
• You are responsible for maintaining appropriate backups unless backup services are explicitly included in a written agreement.
• Hardware and software warranties do not automatically include data recovery.
19. No Professional or Legal Advice
Website content does not constitute:
• Legal advice
• Tax advice
• Financial advice
• Regulatory advice
Please obtain appropriate professional advice where necessary.
20. Limitation of Information Reliance
• Please do not rely solely on general website content for high-value procurement, infrastructure deployment, compliance decisions or other critical technical decisions.
• Final written documentation, such as a quotation, statement of work, invoice or agreement, should be used where applicable.
Nothing in this disclaimer excludes or limits any liability that cannot be excluded or limited under applicable law.
21. Changes to Disclaimer
• CraftWeb may update this disclaimer from time to time.
• The updated version will be published on this page, and the “Last Updated” date will be revised accordingly.
Have a question about our products or services?
CraftWeb Technology Services Pvt. Ltd.
Bilaspur, Chhattisgarh, India
info@cwtspl.com CONTACT US →